Building designers the world over specify Simpson Strong-Tie 'or equal'. Thing is, there is no equal when it comes to structural connectors. We only offer 'premium' and that goes for every aspect of what we design, test and manufacture. And it goes to the heart of how we deal with everyone who comes into contact with our products, services and people.
Our mission is to help people design and build stronger, safer structures. Would you compromise? We won't.
We know one level of quality when it comes the products we make: premium. We won't compromise on materials nor will we remove features to simplify the manufacturing process. For us, it's all about the details that make our connectors easier to install, provide the optimum support and longest lifetime.
Our connectors are designed and tested beyond the specified requirements and always to a consistent and appropriate standard. We never contrive a testing method to get more optimistic outcomes, or publish load bearing performance values that are not repeatable time and again.
If a connector has our name on it, there's a good reason.
Great Customer Service
Relentless customer focus has been a cornerstone of how we like to do business. Our stockists know they can take for granted:
- High product availability
- Flexible delivery options
- Office and field based customer support
- In-store merchandising
- Marketing support and point of sale material
Our people achieve these things, and we have the UK's largest office-based team of customer care specialists and nation-wide network of business development managers and store merchandisers on the road, ready to support you on-site.
Since Barclay Simpson was first asked by a neighbour to find a solution to a construction quandary back in 1956, we've never tired of our commitment to help people design and build safer, stronger structures. Our research and development teams span the globe, and our UKAS accredited laboratory in Tamworth, Staffordshire handles CE and UK CA approved for all Simpson Strong-Tie operations in the UK and Europe.
Because our engineers talk to building designers and building professionals every day, we are continually able to devise solutions to meet the demands of new and emerging building methods. Additionally, we identify ways to make our existing products better and better, which is why our connectors posses unique features to set them apart.
Availability and Delivery
Our distributors should never hold more stock than they need. In addition to our well managed inventory levels, we operate a rapid manufacturing service, producing many fast moving products the same day. Our nominal minumum order values mean you don't have to build up a large stock order to qualify for free delivery.
We always aim to despatch our connectors the same day
Provided you can place your order by the following times:
Monday - Thursday: 2pm
Friday - Midday
Flexible Delivery Options
Delivery choices, from a standard 2-3 day service to next day delivery (subject to the above cut-off times) are available. If you need something to be delivered directly to the site the next day, you can talk to our customer care team about that too.
Get in touch:
Call: 01827 255600 or email: firstname.lastname@example.org
Expert Technical Advice
We believe that the best people to give advice to building designers and installers about our products are the people who designed them.
That's why if you call our technical support team, you'll have one of our engineers on the line. Whether you need help choosing the right product, or advice on installation, they can help.